Office of Information and Public Affairs | Washington, DC 20207 |
Firm's Recall Hotline: (877) 978-6553 |
Distributor: Stokke LLC, of Kennesaw, Ga.
Hazard: A bolt that attaches each front wheel to the stroller can loosen, causing one of the front wheels to fall off, posing a fall hazard to young children.
Incidents/Injuries: The firm has received 14 reports of one of the front wheels falling off, including one incident where a child received a scratch when she toppled out of the stroller. In addition, there were 244 reports outside of the United States of one of the front wheels falling off.
Description: Only Xplory® baby strollers with serial numbers 1 through 27,295 and 27,698 through 28,097 and with grey handles are included in the recall. The serial number is located under the foot plate. Strollers with white handles are not included in this recall.
Manufactured in: The recalled front wheels were manufactured in China and the strollers were made in Norway.
Sold through: Stokke distributors, Web site and juvenile product retailers nationwide from September 2003 through December 2006 for about $770.
Remedy: Consumers should stop using the recalled strollers immediately and contact Stokke to arrange for a free replacement of the front wheels. Stokke will contact all known purchasers by e-mail or regular mail. Stokke notified its retailers and posted a recall notice on its Web site in May 2007.
Note: Some consumers have already received a repair to their stroller or are in the process of receiving replacement wheels. These consumers do not need to contact Stokke again.
Consumer Contact: For more information, contact Stokke toll-free at (877) 978-6553 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm's Web site at www.stokkeusa.com