|Office of Information and Public Affairs||Washington, DC 20207|
|Firm's Recall Hotline: (800) 485-0017
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Distributor: Thane International, Inc., of La Quinta, Calif.
Hazard: The power cord can unexpectedly wear down and expose the wiring, posing a shock and burn hazard to consumers.
Incidents/Injuries: Thane has received 10 reports of incidents involving shock injuries and eight reports of incidents involving burn injuries.
Description: The H2O Mop is an electrically-powered appliance for cleaning a variety of floor surfaces that uses microfiber or disposable cloths on a cleaning head through which steam is dispersed. H2O Mops are white with a purple water tank with the "H20" and "M" symbol printed on the top of the cleaning head. The model numbers of affected units are 808.092 and OEM-TV-001. This recall only includes H2O Mops with the following reference numbers printed on the label on the back of the product: 200709198 to 200803148 or H20M1000 to M-H20M1198.
Sold: Directly to consumers by Thane through television infomercials; on the Web at www.thane.com; by QVC, through its televised shopping program; and by retailers nationwide from June 2007 through December 2008 for about $100.
Manufactured in: China
Remedy: Consumers should immediately stop using recalled steam cleaners and contact Thane to receive a free repair kit. Thane is sending repair kits to all consumers who purchased recalled units directly from Thane.
Consumer Contact: For additional information, contact Thane anytime at (800) 485-0017 or visit the firm's Web site at www.h2omopservice.com