Office of Information and Public Affairs | Washington, DC 20207 |
August 25, 2009 Alert #09-765 |
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed.
Units:Manufacturer: Pella Corp., of Pella, Iowa
Hazard: The hinge can break, causing the window sash to fall out, posing a risk of injury to persons beneath the window.
Incidents/Injuries: The firm is aware of one report of the hinge breaking, causing the sash to fall. No injuries have been reported.
Description: This recall involves the Architect Series® and 850 Series® casement windows. The windows were sold in a variety of sizes and typically contain a heavier window glaze such as the HurricaneShield® Impact-Resistant glass.
Sold by: Authorized distributors nationwide and Home Improvement Stores in Florida from September 2007 through April 2009 for between $500 and $2000.
Manufactured in: United States
Remedy: Consumers should immediately stop using the window and contact Pella to schedule a free repair. Owners have received direct mail notification of this recall.
Consumer Contact: For additional information, contact Pella at (800) 374-4758 between 8 a.m. and 8 p.m. ET Monday through Friday, or visit the firm's Web site at www.pella.com