Recall for Moms

Product Recall Information for Moms

Recall Alert

U.S. Consumer Product Safety Commission

Office of Information and Public Affairs Washington, DC 20207

August 25, 2009
Alert #09-765

Pella Recalls Casement Windows Due to Impact Hazard

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed.


Manufacturer: Pella Corp., of Pella, Iowa

Hazard: The hinge can break, causing the window sash to fall out, posing a risk of injury to persons beneath the window.

Incidents/Injuries: The firm is aware of one report of the hinge breaking, causing the sash to fall. No injuries have been reported.

Description: This recall involves the Architect Series® and 850 Series® casement windows. The windows were sold in a variety of sizes and typically contain a heavier window glaze such as the HurricaneShield® Impact-Resistant glass.

Sold by: Authorized distributors nationwide and Home Improvement Stores in Florida from September 2007 through April 2009 for between $500 and $2000.

Manufactured in: United States

Remedy: Consumers should immediately stop using the window and contact Pella to schedule a free repair. Owners have received direct mail notification of this recall.

Consumer Contact: For additional information, contact Pella at (800) 374-4758 between 8 a.m. and 8 p.m. ET Monday through Friday, or visit the firm's Web site at

Picture of Recalled Casement Window

Recalls by Date