Office of Information and Public Affairs | Washington, DC 20207 |
August 5, 2009 Alert #09-763 |
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed.
Units:Manufacturer: Global Plastics Ltd., of City of Industry, Calif.
Hazard: The dispenser's electric board can overheat posing a fire hazard.
Incidents/Injuries: The firm has received two incidents of the dispenser overheating. No injuries have been reported.
Description: The recalled product is a Baywest & Hillyard Hybrid Wave N Cut hybrid paper towel dispenser. The product can operate in either a mechanical or electronic mode.
Sold by: Bay West & Hillyard directly to its commercial customers from February 2009 through May 2009.
Manufactured in: Canada
Remedy: Consumers should immediately stop using the product and remove the batteries; the dispenser will operate in a mechanical mode. Consumers should contact Global Plastics for instructions on how to receive a replacement dispenser. Global Plastics is directly contacting its customers.
Consumer Contact: For additional information, contact Global Plastics at (888) 225-7380 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's Web site at www.globalplastics.com