Recall for Moms

Product Recall Information for Moms

Recall Alert

U.S. Consumer Product Safety Commission

Office of Information and Public Affairs Washington, DC 20207

August 5, 2009
Alert #09-763

Paper Towel Dispensers Recalled By Global Plastics Due to Fire Hazard

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed.


Manufacturer: Global Plastics Ltd., of City of Industry, Calif.

Hazard: The dispenser's electric board can overheat posing a fire hazard.

Incidents/Injuries: The firm has received two incidents of the dispenser overheating. No injuries have been reported.

Description: The recalled product is a Baywest & Hillyard Hybrid Wave N Cut hybrid paper towel dispenser. The product can operate in either a mechanical or electronic mode.

Sold by: Bay West & Hillyard directly to its commercial customers from February 2009 through May 2009.

Manufactured in: Canada

Remedy: Consumers should immediately stop using the product and remove the batteries; the dispenser will operate in a mechanical mode. Consumers should contact Global Plastics for instructions on how to receive a replacement dispenser. Global Plastics is directly contacting its customers.

Consumer Contact: For additional information, contact Global Plastics at (888) 225-7380 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's Web site at

Picture of Recalled Paper Towel Dispenser

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