Recall for Moms

Product Recall Information for Moms

Recall Alert

U.S. Consumer Product Safety Commission

Office of Information and Public Affairs Washington, DC 20207

March 19, 2009
Alert #09-731

Desktop Computers Recalled By Acer America Corp. Due to Overheating, Burn Hazard

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed.

Units:

Importer: Acer America Corp., of San Jose, Calif.

Hazard: The insulation on the computer's internal wiring can become bent or stripped, causing the wires to overheat while the product is in use. This poses a burn hazard to consumers.

Incidents/Injuries: Acer has received two reports of computers short circuiting, resulting in melted internal components and external casing. Neither incident occurred in the U.S. No injuries have been reported.

Description: This recall involves Acer Predator desktop computers. The high-end gaming machines have model numbers ASG7200 and ASG7700. Model numbers are printed on the bottom right corner of the panel on the right side of the system.

Sold by: Computer and electronic stores nationwide from May 2008 through December 2008 for between $2,000 and $6,000.

Manufactured in: China

Remedy: Consumers should immediately stop using these recalled computers and contact Acer to schedule a free repair.

Consumer Contact: For additional information, contact Acer toll-free at (866) 695-2237 anytime, or visit the firm's Web site at www.acer.com



Picture of recalled Desktop Computer Picture of recalled Desktop Computer


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