Office of Information and Public Affairs | Washington, DC 20207 |
March 19, 2009 Alert #09-731 |
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed.
Units:Importer: Acer America Corp., of San Jose, Calif.
Hazard: The insulation on the computer's internal wiring can become bent or stripped, causing the wires to overheat while the product is in use. This poses a burn hazard to consumers.
Incidents/Injuries: Acer has received two reports of computers short circuiting, resulting in melted internal components and external casing. Neither incident occurred in the U.S. No injuries have been reported.
Description: This recall involves Acer Predator desktop computers. The high-end gaming machines have model numbers ASG7200 and ASG7700. Model numbers are printed on the bottom right corner of the panel on the right side of the system.
Sold by: Computer and electronic stores nationwide from May 2008 through December 2008 for between $2,000 and $6,000.
Manufactured in: China
Remedy: Consumers should immediately stop using these recalled computers and contact Acer to schedule a free repair.
Consumer Contact: For additional information, contact Acer toll-free at (866) 695-2237 anytime, or visit the firm's Web site at www.acer.com